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W3MIS SOFTWARE- REFUND POLICY

Last Revised: 05-09-2021

Products purchased from w3mis software(w3mis.in), may be refunded only if cancelled within the refund period specified below in this policy. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.

Date of the Transaction
For the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by w3mis software, in accordance with the terms and conditions of the applicable product or service agreement (see here).

Refund Period
You may cancel a product at any time, but a refund will only be issued if you request a refund with w3mis software customer service within the refund time frame specified for the applicable product, if available at all.

CUSTOMERS HAVE A STATUTORY RIGHT TO CANCEL PRODUCTS AND SERVICES WITHIN 30 DAYS FROM THE DATE OF THE CONTRACT. HOWEVER, WE ARE ENTITLED TO CHARGE A REASONABLE AMOUNT FOR THE SERVICES THAT WE HAVE ALREADY PROVIDED TO YOU AS AT THE DATE OF CANCELLATION. THEREFORE, A FULL, OR ANY, REFUND MAY NOT BE DUE. PLEASE NOTE THIS DOES NOT AFFECT THE "PRODUCTS WITH SPECIAL REFUND TERMS", WHERE FULL REFUNDS MAY BE GIVEN, AS APPLICABLE. THIS REFUND POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Standard Refund Terms
Within 30 days of the date of the contract.

w3mis schoolware ERP System
Within 30 days of the date of the contract.

Online Test Application
Within 30 days of the date of the contract.

Schoolware Mobile App for students
Within 30 days of the date of the contract.

Video Lectures
Within 30 days of the date of the contract.

Bulk Messaging
Not refunded in any circumstances

w3mis software IT Services
If IT Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Hosting Services
If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Website Development Services
30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once first revision is completed. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once performance has begun, website is considered completed 180 days from the date of the transaction and will not be eligible for a refund thereafter.

Products Not Eligible for Refunds
  1. Domain: Registration
  2. Bulk Messaging service after sms credited